Self-Services

KFUPM's Human Resources Self-Services offer a user-friendly and efficient platform for employees to manage various aspects of their employment. This intuitive system empowers individuals to access and update personal information, view pay and benefits details, request leave, and engage with HR processes seamlessly. By providing a centralized and accessible hub, KFUPM HR Self-Services enhance the overall employee experience, promoting efficiency, transparency, and autonomy in managing essential HR-related tasks.

Brief Description:

The Overtime Request service allows all eligible employees to request additional work hours. Input fields include the number of hours, number of days, and department number. The system applies varying calculation logic based on normal months, official vacations, and specific conditions for the President's Office, with maximum accepted hours contingent on the type of month and employee status. The approval process follows a hierarchy, starting from the direct manager and progressing to the first level under the president.

Procedure:

Employees initiate the Overtime Request by providing key details such as the number of hours, days, and department number. The system's intelligent calculation logic distinguishes between normal months and official vacations, adjusting the maximum accepted hours accordingly. Special considerations apply for the President's Office. The hourly rate calculation also varies based on different employee types. Following submission, the request undergoes an approval workflow starting with the direct manager and advancing to the first level under the president. To ensure fiscal responsibility, departments must have a predefined budget, and the system restricts request amounts to the remaining budget balance. Secretaries have the capability to input overtime requests for multiple employees in a single submission, streamlining the process. Additionally, there's an eligibility control for submission time, preventing the entry of previous overtime requests.

Remarks:

  • Departments require budget allocation for overtime requests.
  • The system accommodates bulk submissions facilitated by secretaries.
  • Careful consideration of budget balance is crucial for request approval.
  • Submission time control enhances data accuracy.
  • The approval workflow ensures adherence to the organizational hierarchy.

Brief Description:

The Overtime Claim service is available to all eligible employees who wish to submit claims for previously approved overtime requests. To ensure accuracy, the system allows the submission of claims only for requests that have been approved. Employees can adjust the claimed hours or days, with a provision to reduce but not increase them, subject to approval from either the requested manager or the line manager. The approval process involves the line manager, and upon approval, it proceeds to the Payroll Manager for further processing.

Procedure:

Employees initiate an Overtime Claim by submitting details for previously approved requests. The system restricts claim submissions to approved requests only, ensuring data accuracy. Users can adjust the claimed hours or days; however, any changes made require approval, either from the initially requested manager or the line manager. This flexibility allows for reductions but not increases in the claimed hours or days. The approval process begins with the line manager, who reviews and approves the claim. Subsequently, the claim advances to the Payroll Manager for final processing.

Remarks:

  • Claims are permissible only for previously approved overtime requests.
  • Flexibility for adjusting claimed hours or days, subject to approval.
  • Reductions in claimed hours or days are allowed; increases require approval.
  • Approval workflow involves the line manager and Payroll Manager.
  • Ensures accuracy in overtime compensation and payroll processing.

Brief Description:

The Change Bank Account service caters to all eligible employees seeking to update their bank account information. Required input includes details such as the bank, bank branch, account number, and IBAN. The system ensures the validity of the IBAN number through validation checks. This service is eligible for all employees, and upon submission, the request is directed to the Payroll team for approval. Additionally, notifications are sent to the accounting department. Noteworthy conditions include an effective date from the next month if payroll processing has already occurred, and the attachment of supporting documents is mandatory.

Procedure:

Employees initiate a Change Bank Account request by providing necessary details like bank, bank branch, account number, and IBAN. The system rigorously validates the IBAN number to guarantee accuracy. Subsequently, the request is routed to the Payroll team for approval. Simultaneously, notifications are dispatched to the accounting department. It's essential to note that if payroll processing has been completed, the effective date for the change will be from the next month. Furthermore, the submission of supporting documents is mandatory for request processing.

Remarks:

  • The service facilitates updates to employee bank account information.
  • IBAN validation ensures the accuracy of the provided information.
  • Approval is required from the Payroll team.
  • Notifications are automatically sent to the accounting department.
  • Effective date considerations if payroll has been processed.
  • Mandatory attachment of supporting documents for processing.

Brief Description:

The Employee Loan Letter service is designed for all eligible employees seeking a loan. Upon reading and acknowledging the "Authorization Valid For Loan" terms on the page, the employee clicks submit. Subsequently, a PDF is dynamically generated for the employee, and in the background, the Loan flag in the Payment Method is activated. This service is eligible for all employees; however, the loan request can only be submitted if the Loan flag in the Payment method is not already checked. If the flag remains unchanged after submission, the system displays the previously generated PDF.

Procedure:

Employees initiate the Employee Loan Letter request by reading and accepting the "Authorization Valid For Loan" terms. Upon clicking submit, a personalized PDF is generated for the employee, and concurrently, the Loan flag in the Payment Method is activated. Notably, the eligibility to submit a loan request is contingent upon the Loan flag not being checked initially. If, after submission, the flag remains unchanged, the system displays the previously generated PDF.

Remarks:

  • Service enables employees to request loans.
  • Acknowledgment of "Authorization Valid For Loan" terms is mandatory.
  • Submission triggers PDF generation and backend activation of Loan flag.
  • Request submission is contingent upon the Loan flag not being checked.
  • If the flag remains unchanged, the system displays the previously generated PDF.
  • Streamlines the loan request process for employees.

Brief Description:

The Committee service, available for Committee Secretaries and Committee Chairmen, facilitates the management of committee-related activities. Essential inputs include the duration of the committee (1 Year), Committee Number - Name, Meeting Date, Meeting Time (Within working hours / Out working hours - AM/PM), and Meeting Serial. Committees must be predefined with crucial information, including number, name, ceiling balance amount, within working hours amount, and out working hours amount. Committee members, each with their designated roles, need to be defined. The Committee Secretary/Chairman enters meeting details and attended members, with the meeting amount deducted from the member's ceiling balance. Eligibility for committee participation is open to all employees (but they must be added as members). The approval workflow begins with the chairman and proceeds to the Payroll Director for final approval.

Procedure:

Committee Secretaries or Chairmen initiate the Committee service by providing details such as committee duration, number, name, meeting date, and time. Predefined committees and member roles ensure accuracy. The Secretary/Chairman inputs meeting details, including attended members. The system automatically deducts the meeting amount based on the meeting time from the member's ceiling balance. The service is open to all employees eligible for committee participation. The approval workflow commences with the chairman, then progresses to the Payroll Director for final approval.

Remarks:

  • Committee management service for Secretaries and Chairmen.
  • Detailed input includes committee duration, number, name, and meeting details.
  • Predefined committees and member roles enhance efficiency.
  • Meeting attendance affects member ceiling balances.
  • Committee participation eligibility for all employees.
  • Approval workflow involves chairman and Payroll Director.

Brief Description:

The School Fee service is designed for faculty members and a limited number of staff, facilitating the payment of school fees. Key considerations include Total Tuition Fee and VAT, ensuring they match the Total Invoice Amount. Additionally, the Total Invoice Amount must not exceed 28,750 SAR, with a validation check in place to prevent multiple requests from surpassing 28,570 SAR for the same year. Invoice creation occurs after final approval. Eligibility extends to faculty and eligible staff, with approval required from designated personnel, including HRSC Officer, HRSC Director, and Invoice Auditor (FYI).

Procedure:

Faculty members and eligible staff initiate the School Fee service, providing details such as Total Tuition Fee, VAT, and Invoice Amount. The system ensures alignment between Tuition Fee, VAT, and the Total Invoice Amount. Validation checks prevent exceeding a set invoice limit and multiple requests for the same year. Invoice creation is triggered after final approval. Eligible employees, including faculty, submit the request for approval, which involves HRSC Officer, HRSC Director, and Invoice Auditor. Upon approval, the invoice is generated.

Remarks:

  • Service streamlines school fee payments for faculty and eligible staff.
  • Alignment checks ensure accuracy in Total Invoice Amount calculations.
  • Validation prevents exceeding set limits and multiple requests for the same year.
  • Invoice creation follows final approval.
  • Approval involves designated personnel including HRSC Officer, HRSC Director, and Invoice Auditor.
  • Enhances transparency and accountability in school fee processing.

Brief Description:

The Exit Reentry service is tailored for staff and faculty members who are non-Saudi employees, enabling them to apply for exit and reentry visas. The service is open to all non-Saudi employees and follows a specific approval workflow based on the user's person type. If the person type is from (Casual, Laborer, Staff), the approval route involves the supervisor and specified individuals for further approval. For person types (Faculty, RI. Academic Researcher), the supervisor and designated individuals are also involved in the approval process. The service provides information and instructions regarding visa types, duration, fees, and activation procedures.

Procedure:

Non-Saudi staff and faculty initiate the Exit Reentry service, specifying the visa type and duration. The system guides the user through the approval workflow based on their person type, involving the supervisor and additional approvers. Visa fees are determined by the selected duration, and users are provided with detailed instructions for payment through ATM or online methods. The service emphasizes the importance of timely submission, activation, and cancellation, with penalties for late cancellations. Multiple entries are allowed for the specified visa duration.

Remarks:

  • Service for non-Saudi staff and faculty applying for exit and reentry visas.
  • Approval workflow involves supervisors and designated individuals based on person type.
  • Detailed information on visa types, durations, and fees provided.
  • Clear instructions for visa activation and consequences for non-compliance.
  • Utilizes the Hijri calendar for calculating visa validity.
  • Provides a streamlined process for dependents' single exit re-entry visa issuance or cancellation.
  • Emergency contact information for assistance is provided.

Brief Description:

The Request Ticket service is designed for staff and faculty members, providing a streamlined process for requesting tickets. Open to all employees, the service involves a specific approval workflow based on the user's person type. If the person type is from (Casual, Laborer, Staff, RI Employee), the approval sequence starts with the supervisor. Once the supervisor approves, it proceeds to specific individuals for further approval. For person types (Faculty, RI. Academic Researcher), the supervisor initiates the approval process, followed by approval from designated individual and others.

Procedure:

Employees initiate the Request Ticket service, specifying details such as destination, date, and purpose. The approval workflow is determined by the person type, starting with the supervisor's approval. For (Casual, Laborer, Staff, RI Employee), further approval is sought from designated individuals. For (Faculty, RI. Academic Researcher), the approval extends to designated individual and additional approvers. Upon final approval, the ticket request is processed.

Remarks:

  • Service for staff and faculty to request tickets.
  • Approval workflow initiated by the supervisor based on person type.
  • Specific individuals involved in the approval process.
  • Streamlined process for destination, date, and purpose specification.
  • Enhances efficiency in ticket request and approval.

Brief Description:

The Donate Social Fund service is a dedicated platform for staff and faculty to contribute to the social fund. Open to all employees, this service allows individuals to make donations in various ways, including monthly contributions, one-time donations, or continuous contributions until further notice. The service involves an approval process with specific individuals responsible for approval, acknowledgment, and further handling of the donation.

Procedure:

Employees initiate the Donate Social Fund service, choosing their preferred donation type (monthly, one-time, or continuous). The approval process involves key individuals responsible for managing the social fund.

Remarks:

  • Service for staff and faculty to contribute to the social fund.
  • Donation types include monthly, one-time, or continuous contributions until further notice.
  • Approval process involves specific individuals for different roles (approvals, notifications).
  • Enhances transparency and efficiency in social fund contributions.
  • Acknowledges and informs key individuals based on their roles in the process.

Brief Description:

The Prior Approval service is designed for all employees, providing a structured process for obtaining approvals based on the nature and amount of requested expenditures. The service encompasses a variety of approval scenarios, including project-related expenses and specific individuals responsible for approval based on predefined criteria.

Procedure:

The request requires supervisor approval. The subsequent approval steps are contingent on the expense amount.

Remarks:

  • Service open to all employees.
  • Approval process varies based on the presence of a Project Number and the requested amount.
  • Specific individuals assigned for approvals based on predefined criteria.
  • Enhances control and transparency in managing project-related expenses.
  • Streamlines the approval workflow for efficient processing.
  • Integration with the financial system for accurate tracking of expenditures.